Terms of Service

1. Agreement to Terms

By accessing or using this website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use this website.

Your use of this website is also subject to our Privacy Policy.

2. Company Structure and Entity Clarification

This website is operated by Interlock Roofing of America, a program of I.E.L. Manufacturing Ltd. (Canada), which owns the Interlock® trademarks. The Interlock® Lifetime Roofing System is manufactured by Interlock Roofing Ltd. Interlock Roofing of America is a referral service. It does not sell or install roofing, does not contract with homeowners for roofing work, does not take deposits or payments for roofing work, and does not act as a public insurance adjuster.

Texas does not license roofing contractors: the Texas Department of Licensing and Regulation administers no roofing or general-contractor licence (https://www.tdlr.texas.gov/licenses.htm). Neither we nor any contractor we refer holds a "Texas roofing licence," and we never claim one. When you request a quote we pass your request to one independent contractor that the manufacturer has certified to install the Interlock® system. "Certified" means certified under the manufacturer's program; it is not a government licence. Some contractors also hold the voluntary Roofing Contractors Association of Texas licence (https://www.rcat.net/) or a city contractor registration (for example in Dallas, San Antonio, Fort Worth or Austin); the contractor's written estimate identifies any credential it holds. The contractor, not Interlock Roofing of America, is the seller under any contract you sign.

"We," "our" and "us" mean Interlock Roofing of America unless otherwise specified.

3. Use of Website

This website is intended for informational and lead generation purposes related to metal roofing services and products.

You agree to use this website only for lawful purposes and not to:

• Violate any laws or regulations
• Attempt unauthorized access to systems or data
• Interfere with website functionality or security
• Use automated tools (bots, scraping, or harvesting) to disrupt, overload, or gain unauthorized access to the website — except that legitimate search-engine and AI/LLM crawlers may access, index, and use the publicly available content of this website in accordance with our robots.txt directives

Nothing in this section restricts search engines or AI/LLM systems from crawling, indexing, or using the publicly accessible text content of this website in a manner consistent with our robots.txt file. Rights in images, photography, and other media remain governed by our Image & Media Licensing Policy.

You are responsible for the accuracy of any information you submit.

Reviews and feedback. Nothing in these Terms, in any contract, or in any form we use restricts your right to post an honest review or complaint about Interlock Roofing of America anywhere, or imposes a penalty for doing so. Under the Consumer Review Fairness Act (15 U.S.C. § 45b) such a term would be void, and we do not use one. When you send us feedback you grant us only a non-exclusive licence to use it; you keep ownership. Our practices are set out in the Customer Review & Feedback Policy.

4. Lead Generation and Referral Disclaimer

This website functions as a marketing and lead generation platform.

By submitting your information, you agree that:

• Your inquiry may be shared with authorized Interlock dealers, distributors, or installation partners
• These third parties may contact you directly

Interlock is not a party to any agreement between you and any third-party contractor or installer.

Interlock does not guarantee the performance, workmanship, pricing, or outcomes of services provided by third parties.

Texas. We are not a party to, and do not guarantee, any contract between you and the contractor we refer, an independent business that is not our employee or agent. Contract duties that Texas places on the seller — the three-business-day cancellation statement and form for contracts signed at your home (Tex. Bus. & Com. Code ch. 601), the deductible notice in insurance-funded contracts of $1,000 or more (§ 27.02(b)), the Residential Construction Liability Act notice (Tex. Prop. Code § 27.007) and the lien-law disclosure statement (§ 53.255) — bind the contractor, not us. Neither we nor the contractor may act as a public insurance adjuster or advertise to adjust your claim (Tex. Ins. Code § 4102.163).

Under the Texas Data Privacy and Security Act we treat passing your request to a contractor as a "sale" of personal data; we do it only after you tick the separate referral box on the quote form, and you may opt out at any time (see our Privacy Policy). A request creates no cancellation or refund right against us because nothing is bought from us; your cancellation rights arise under the contract you later sign (see our Cancellation & Refund Policy).

5. Quotes and Estimates

Any quote or estimate provided through this website is preliminary and non-binding.

Final pricing is subject to:

• On-site inspection
• Project scope and conditions
• Material availability
• Geographic location

No quote is binding unless confirmed in a written agreement.

Texas. Interlock Roofing of America does not take deposits, down payments or any other money for roofing work; any payment is made to the contractor under your written contract. Texas has no statute capping a roofing contractor's deposit, so read the payment schedule before you sign. If the work is expected to be paid from a property insurance claim and the contract price is $1,000 or more, the contract must carry the deductible notice required by Tex. Bus. & Com. Code § 27.02(b), and you must pay your deductible yourself; your insurer may withhold replacement-cost holdback until you show proof you paid it (Tex. Ins. Code § 707.004).

An estimate from us or a contractor is not an insurance adjustment. A contractor's estimate of storm damage is its opinion of the work needed; whether the loss is covered is decided by your insurer. Knowingly making false statements about the need for replacement or repair is a deceptive trade practice (Tex. Bus. & Com. Code § 17.46(b)(13)).

6. Communications and Electronic Consent

By using this website or submitting your information, you consent to receive communications via:

• Phone
• SMS/text message
• Email

Calls may be recorded, monitored, or transcribed for quality assurance, training, and marketing purposes.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

You agree that electronic communications satisfy any legal requirement for written communication.

7. No Guarantee of Results

Interlock does not guarantee:

• Project outcomes
• Energy savings
• Cost savings
• Performance under all conditions

Results vary based on installation, environment, and other factors.

8. No Professional Advice

All content on this website is provided for general informational purposes only and does not constitute professional, engineering, or roofing advice.

You should consult qualified professionals before making decisions regarding roofing products or services.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and design—is owned by or licensed to I.E.L. Manufacturing Ltd. and protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Refer to our Image & Media Licensing Policy for additional details.

10. No Warranties

This website and its content are provided “as is” and “as available.”

Interlock makes no warranties, express or implied, including:

• Accuracy or completeness
• Reliability or availability
• Fitness for a particular purpose

Product warranty (Magnuson-Moss Warranty Act, 15 U.S.C. §§ 2301–2312). The "as is" statement above concerns this website only. The Interlock® roofing system carries a written Guardian Lifetime Limited Material Warranty issued by its manufacturer, Interlock Roofing Ltd. Federal law entitles you to read the full warranty before you buy (16 CFR § 702.3): the complete text is at /legal/guardian-lifetime-limited-material-warranty/, and a free printed copy is available from policies@interlockgroup.com or 1-866-733-5811.

In our advertising, "lifetime" means the period during which the original purchaser owns the home on which the system is installed (16 CFR § 239.4). The warranty is limited; it covers the roofing materials and finish, not workmanship, and may be transferred once to a later owner on the terms it states. Any workmanship warranty is given separately, in writing, by the contractor who performs your work. The warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

11. Website Accuracy and Availability

We do not guarantee that:

• Content is complete, accurate, or current
• The website will be uninterrupted, secure, or error-free

We may modify or discontinue the website at any time without notice.

12. Third-Party Services and Links

This website may contain links to third-party websites or services.

We are not responsible for:

• Third-party content
• Privacy practices
• Products or services

Use of third-party services is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Interlock and its affiliates shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Errors or omissions in content
• Actions or services of third-party contractors
• Website interruptions or failures

Your use of the website is at your own risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless Interlock and its affiliates from any claims, damages, liabilities, and expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your interaction with third-party contractors or services

15. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

• Weather conditions
• Supply chain disruptions
• Labor shortages
• Natural disasters
• Government actions

16. Privacy

Your use of this website is also governed by our Privacy Policy.

17. Termination of Access

We reserve the right to restrict, suspend, or terminate your access to the website at any time, without notice, if you violate these Terms or misuse the website.

18. Governing Law

These Terms are governed by the laws of the State of Texas, United States of America, and applicable federal laws, without regard to conflict-of-law rules.

Nothing in these Terms limits your rights under Texas consumer-protection law, including the Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code §§ 17.41–17.63), the Texas Data Privacy and Security Act (ch. 541), the telephone-solicitation and no-call chapters (chs. 301–305) and the Home Solicitation Transactions chapter (ch. 601), or under the consumer-protection laws of the place where you live. These Terms do not waive any right you have under the Deceptive Trade Practices–Consumer Protection Act.

19. Dispute Resolution

Disputes will first be addressed through good-faith negotiation: write to policies@interlockgroup.com describing the issue and we respond within 30 days.

If a dispute is not resolved, it may be brought in the state or federal courts located in the State of Texas, including the county where you live, and you and we consent to that venue, unless applicable law gives you the right to sue elsewhere. These Terms do not require arbitration and do not limit your right to bring an action under the Texas Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code § 17.50), to complain to the Texas Attorney General (https://consumerprotection.texasattorneygeneral.gov/), the Texas Department of Insurance (insurance-funded work and adjusting) or the Public Utility Commission of Texas (no-call violations), or to pursue a claim against the contractor who performs your work.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Interlock regarding use of the website.

22. Assignment

Interlock may assign or transfer these Terms without restriction.

You may not assign your rights without prior written consent.

23. Changes to Terms

We may update these Terms at any time.

Changes take effect upon posting. Continued use of the website constitutes acceptance.

24. Jurisdiction-Specific Rights and Disclosures

Additional rights may apply depending on your location.

Nothing in these Terms is intended to limit your rights under applicable consumer protection laws.

United States

You may have rights under applicable state privacy and consumer laws, including access, deletion, and opt-out rights.

Federal law gives every U.S. consumer these rights:

• Truthful, substantiated advertising, including claims about "lifetime," durability, energy, and environmental performance (FTC Act, 15 U.S.C. § 45).
• Control over marketing calls and texts: written consent before automated or artificial-voice marketing, revocation by any reasonable means, no marketing calls before 8 a.m. or after 9 p.m. your time, and the National Do Not Call Registry (47 U.S.C. § 227; 47 CFR § 64.1200; 16 CFR Part 310).
• An unsubscribe mechanism in every commercial email, honoured within 10 business days (CAN-SPAM, 15 U.S.C. § 7704).
• The full text of any written product warranty before you buy, stating what it covers, for how long, and how to claim (Magnuson-Moss Warranty Act, 15 U.S.C. § 2302; 16 CFR Parts 701–702).
• Three business days to cancel a contract signed at your home (FTC Cooling-Off Rule, 16 CFR Part 429).
• Freedom to post honest reviews (Consumer Review Fairness Act, 15 U.S.C. § 45b).
• Financing advertised with an APR and complete terms, and credit decisions free of discrimination (12 CFR Parts 1026 and 1002).

Report a problem to the Federal Trade Commission at https://reportfraud.ftc.gov. Rights specific to Texas follow.

Texas residents. Texas gives you: the privacy rights of the Texas Data Privacy and Security Act (Tex. Bus. & Com. Code ch. 541) described in our Privacy Policy, including a 45-day response and a 60-day appeal decision; the right to cancel a contract signed at your home until midnight of the third business day after signing (ch. 601); the right to be told, in 12-point bold type in any insurance-funded contract of $1,000 or more, that you must pay your deductible (§ 27.02(b)); protection from contractors acting as your insurance adjuster (Tex. Ins. Code § 4102.163); the right to stop telemarketing calls and texts by joining the Texas No-Call List (ch. 304, https://www.texasnocall.com/); and the remedies of the Deceptive Trade Practices–Consumer Protection Act (§ 17.50). Texas issues no roofing licence, so there is no state licence lookup; a contractor's voluntary Roofing Contractors Association of Texas licence can be checked at https://www.rcat.net/consumers.html. Complaints: Texas Attorney General, https://consumerprotection.texasattorneygeneral.gov/; Texas Department of Insurance (insurance and adjuster issues), https://www.tdi.texas.gov/.

California (CCPA/CPRA)

You have the right to:

• Know what data is collected
• Request deletion
• Opt out of data sharing
• Limit use of sensitive data

You may exercise your rights via the “Do Not Sell or Share My Personal Information” link or by contacting us directly.

Canada (PIPEDA)

You may:

• Access your personal information
• Request corrections
• Withdraw consent (subject to legal limitations)

Quebec, BC, Alberta

Additional provincial rights may apply.

25. Contact Information

For questions regarding these Terms:

• Email: policies@interlockgroup.com
• Company: Interlock Roofing of America / I.E.L. Manufacturing Ltd.

Related Legal Policies

These policies work together to govern your use of our website, services, communications, and data practices.

• Privacy Policy – Explains how we collect, use, and protect your personal information.
• Cookie Policy & Consent Tool – Details how cookies and tracking technologies are used and managed.
• Do Not Sell or Share My Personal Information – Allows you to opt out of certain data sharing under applicable laws..
• Data Subject Access Request – Submit a request to access, correct, or delete your personal data.
• SMS & Communications Policy – Explains how we communicate via phone, SMS, and email, including consent and opt-out options.
• Accessibility Statement – Describes our commitment to providing an accessible website experience.
• Image & Media Licensing Policy – Defines usage rights for images, media, and intellectual property.